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Received a Letter?

If you have received a letter from us, this means that we have purchased your debt from another company and are therefore now the legal owner. Our letter will include all of the finer details, such as the remaining balance owed, the type of account (credit card, loan etc) and who the original creditor was.

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Now that we're the new owners of the debt, we are legally authorised to reclaim any outstanding money that is still owed. But don't worry, we won't be adding on any interest or fees, unless the matter is referred for legal action however, if we can agree repayment with you directly, this won't be necessary.

Before we purchased your account, we carried out appropriate checks to ensure this debt can still be reclaimed and that your details are up to date. We also ensured that we received all the relevant information from the original creditor.

If you regularly check your credit score (which we recommend you do), you may notice that MFDP Ltd is now listed against this debt instead of the original creditor. Going forward, we’ll update the Credit Reference Agencies with any changes, such as repayment of the account.

Can’t repay this debt in full straight away?

Don’t worry, many of our customers have set up an affordable monthly repayment plan by using our handy budget planner to determine the best repayment solution for them. We can even consider more suitable repayments for your circumstances such as weekly, fortnightly or even 4 weekly payments.

Please don’t ignore our communications, we really want to work with you to help you become free of this debt. If you are going through financial difficulties, please get in touch so we can review the situation and help you move forward. We’ll never expect you to pay more than you can afford.

If you have any questions, please get in touch with us through any of the methods detailed on our contact us page, or take a look at our FAQs, which may answer your question.

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